One of our goals at Firefly is to make equine activities easier, that includes paying for them.
While we are exploring our options for online payment processing, the common requirement for them is to have a surcharge on the total funds running through the processor.
For instance, the surcharge could be 3.5%. This means if you have a total monthly services cost of $375.00 with Firefly and wanted to pay via our website, the surcharge would be $13.13.
That's a hefty 'convenience fee' for anyone and now that I know this it explains why my old water bill, electical bill and buying tickets on Fandango all charge 'convenience fees' when you buy their products online.
Since this is a business cost, most companies just forward the cost onto the consumer. As such, we are wrestling a bit with whether or not it would be worth it to build and incorporate this feature, just to have no one use it (when they could write and hand us a check directly and not have to pay an extra 15 smackers). There are other costs, such as the time to develop it, any entry fees for getting into the payment processor, and securing our website to protect your personal and private information.
So, I'll get to the point. Would YOU find it useful? Would you be willing (if able) to cover the extra fees? Click the button on this poll below that most closely reflects your opinion on the matter.